Child Safety Standards
Mynx has zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM), grooming, and any sexualisation of minors. Mynx is an app for adults only. This page sets out our standards and what we do to enforce them.
1. Adults only
- Every user must be 18 or over. During sign-up, users enter their date of birth, and anyone under 18 can't create an account.
- Our Terms and Community Guidelines prohibit minors on Mynx, and any content or conduct that sexualises minors.
2. Prevention
- Nudity blocking: photos are checked on the device before upload, both profile photos and photos sent in chat, and explicit images are blocked.
- Limited exposure: view-once photos and voice notes are deleted from our storage after they're viewed or played, and screenshots are blocked in the App.
- Consent before contact: voice dates start only when both people choose to connect, and users can only message people they've matched with or chosen to contact.
3. Reporting in the App
Every profile, Discover card, chat, message and call screen has a report option, including the reason "Underage user". Reporting someone also blocks them immediately. Reports, including the reported message where relevant, go to our moderation team.
4. How we respond
When we become aware of CSAE content or conduct, we remove the content and permanently ban the accounts involved. We keep the ban record to stop that person rejoining, and preserve the relevant evidence for law enforcement. Accounts found to belong to a minor are closed.
5. Reporting to authorities
We report child sexual abuse material and child exploitation that we become aware of to the relevant authorities, as required by law, including through India's National Cybercrime Reporting Portal (cybercrime.gov.in) and, where applicable, the National Center for Missing & Exploited Children (NCMEC). We cooperate with lawful requests.
6. Compliance
Mynx complies with applicable child safety laws, including the Indian POCSO Act and Information Technology Act, and with Google Play's Child Safety Standards policy.
7. Child safety point of contact
For child safety concerns, reports from law enforcement or NGOs, or questions about these standards, contact:
Child Safety Contact, AP Labs
Email: support@mynx.life. Please put "URGENT: Child Safety" in the subject so it's escalated immediately.
If a child is in immediate danger, contact local emergency services first. In India, call 112, or the Childline on 1098.