Terms & Conditions
These Terms are an agreement between you and AP Labs, WeWork Vi-John Tower, 393, Udyog Vihar Phase-III, Gurugram 122016, Haryana, India ("Mynx", "we", "us"), and they govern your use of the Mynx app (the "App"). By creating an account you agree to these Terms, our Community Guidelines and our Privacy Policy. If you don't agree, don't use the App.
1. Who can use Mynx
- You must be at least 18 years old.
- You must be legally able to enter this agreement, and not barred from using the App under the law where you live.
- You must not have been previously banned from Mynx.
- You must not have been convicted of a sexual offence, or of any violent crime.
2. Your account
- You sign in with your Google account. Keep it secure. You're responsible for everything done through your Mynx account.
- The information in your profile must be truthful, including your age and gender, and the photos must be of you.
- One person, one account. Don't create accounts for anyone else, and don't sell or transfer yours.
3. Content you share
You're responsible for everything you post or send, including your profile, photos, voice bio, messages, voice notes and anything you say on calls. You keep ownership of your content. You give Mynx a worldwide, non-exclusive, royalty-free licence to host, store, display and transmit it only to operate and improve the App. This licence ends when your content is deleted, except for content we keep as described in our Privacy Policy.
4. Objectionable content and conduct
You must not post, send, say or do anything that:
- involves anyone under 18 in any sexual or suggestive way, or sexualises minors. We report this to the authorities (see our Child Safety Standards);
- is sexually explicit, including nudity, pornography or sexual services, or is unsolicited sexual content;
- harasses, bullies, threatens, stalks or intimidates anyone, or encourages violence or self-harm;
- is hateful or discriminatory based on race, ethnicity, caste, religion, nationality, disability, gender, gender identity or sexual orientation;
- impersonates someone else, or misrepresents your identity, age or intentions;
- is spam, a scam, a romance or investment fraud, or advertising, or asks anyone for money;
- offers or seeks sex for money, or involves human trafficking;
- shares someone else's private information or images without their consent;
- promotes illegal drugs, weapons or other illegal activity;
- records, screenshots or shares other users' calls, messages or photos without their consent;
- attacks the App, for example through scraping, automation, bots, reverse engineering, or getting around blocks, limits or bans.
See the Community Guidelines for examples.
5. Moderation and enforcement
- You can report or block anyone from their profile, a chat, a message, or during a call. Reports are confidential.
- We review reports. We may remove content, limit features, suspend or permanently ban accounts, and keep records to prevent banned users from rejoining.
- Where we act on your account, we'll tell you in the App. To appeal, email support@mynx.life.
- We may report illegal content and conduct to law enforcement, and cooperate with lawful requests.
6. Voice dates and calls
Voice dates pair you with someone nearby. A call starts only if both of you tap Connect. Either of you can end it, skip, or report at any time. There's a daily limit on voice dates. Calls aren't recorded by Mynx, and you must not record them either.
7. Purchases
- Some features may require payment, such as a subscription, Instant Connect credits or Spotlights. Prices are shown in the App before you buy, and payment is handled by Google Play.
- Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before renewal, in Google Play → Payments & subscriptions. Deleting your account does not cancel a subscription.
- Credits and Spotlights are a limited licence to use App features. They have no cash value, can't be transferred, and are lost if your account is deleted or banned.
- Refunds are handled under Google Play's refund policy, except where the law requires otherwise.
8. Your safety
Mynx does not run criminal background checks or verify the identity of users. You are responsible for your interactions with other users, online and offline. Read our Safety Guidelines before meeting anyone in person.
9. Our intellectual property
The App, its design, name, logo and content (other than content posted by users) belong to Mynx. You may use the App only for personal, non-commercial purposes.
10. Ending your account
You can delete your account at any time from Profile → Settings → Delete Account, or on our deletion page. We may suspend or end your account if you break these Terms, or to protect users or comply with the law.
11. Disclaimers and liability
The App is provided "as is". We don't guarantee that you'll find a match, that the App will always be available or error-free, or that other users are who they say they are. To the extent the law allows, Mynx is not liable for indirect or consequential losses, or for the conduct of any user, on or off the App. Our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that can't be limited by law.
12. Changes
We may update these Terms. We'll tell you in the App before material changes take effect. If you keep using the App afterwards, you accept the new Terms.
13. Governing law and grievances
These Terms are governed by the laws of India, and the courts at Gurugram, Haryana have jurisdiction. Complaints can be sent to our Grievance Officer at support@mynx.life. We acknowledge complaints within 24 hours and resolve them within 15 days.