Delete your Mynx account
Fastest: in the app
Open Mynx, then go to Profile → Settings → Delete Account and confirm. Your profile is hidden straight away.
Without the app
Enter the email address of the Google account you sign in to Mynx with. We'll verify the request and delete the account within 30 days.
What gets deleted
Your profile is hidden immediately. After a 30-day safety review period we permanently delete your profile, photos, voice bio, chats and messages (including photos and voice notes you sent), likes, matches, blocks, Save Contact requests, call history, Spotlights, referral links, and the reports you filed.
What we keep, and why
- Reports other people made about your account, for safety.
- Purchase transaction IDs, for fraud prevention and accounting.
- The ban record, only if your account was banned, to stop banned users rejoining.
You can't create a new account with the same Google account during the 30-day period.
Subscriptions: deleting your account does not cancel a Google Play subscription. Cancel it in Google Play → Payments & subscriptions → Subscriptions.
Questions: support@mynx.life