Safety Guidelines
Most people on Mynx are here for a genuine connection. These tips help you stay safe while you get to know someone. Mynx doesn't run background checks or verify identities, so trust your instincts.
Protect your account
- You sign in to Mynx with Google, so keep your Google account secure: turn on 2-Step Verification and don't share your password.
- Mynx will never ask for your password, a one-time code or payment details in a chat.
Voice dates and chats
- Calls start only when you both tap Connect. You can skip anyone, and hang up at any time.
- Keep personal details private until you trust someone: your surname, workplace, home address, phone number and social media.
- Screenshots are blocked in Mynx, but anyone can still photograph their screen with another device. Only share what you'd be comfortable with others seeing.
- Stay in Mynx until you know someone. People who push to move to another app straight away are a common sign of a scam.
Spot scams
- Never send money, gifts, gift cards, crypto or "investments" to someone you've met online, however good the story.
- Watch out for: refusing to talk by voice, professing love very quickly, being "stuck abroad", sudden emergencies, or investment tips.
- Don't open suspicious links or install apps someone sends you.
Meeting in person
- Meet in a busy public place, and get there and home on your own.
- Tell a friend where you're going, who you're meeting and when you'll be back, and share your live location with them.
- Keep your phone charged, and stay in control of your drinks.
- Leave whenever you feel uncomfortable. You don't owe anyone an explanation.
Report and block
Report a profile, a message, a call or a match card, and Mynx blocks that person too. Blocked users can't message you, call you or appear to you again. Reports are confidential, and our team reviews them.
Get help
- In immediate danger: call local emergency services. In India, call 112.
- Women's helpline (India): 181. Cyber crime (India): 1930, or cybercrime.gov.in.
- Anything involving a minor: see our Child Safety Standards.
- Contact Mynx: support@mynx.life